The Magic of EOS Reporting Dashboards

Introduction

You know those days in the office where it feels like everyone is focused on different priorities, seemingly pulling your business in multiple directions all at once with no sense of alignment? It’s tough to admit that as business leaders, this is a common challenge that we face when scaling our organizations. Luckily there is a solution to this challenge in the form of the Entrepreneurial Operating System (EOS®). EOS® is not an operating system for a computer, but rather “it’s a people operating system.”

But just because we’re not focused on technology when we talk about EOS® doesn’t mean it gets removed from the equation altogether. As is the case with any function of your business, you need up-to-date technological tools to support and report on your strategy, because let’s face it, Excel spreadsheets just aren’t cutting it anymore. Reporting through spreadsheets results in limited scalability, difficulty with collaboration, security concerns, limited automation, and a lack of centralized data storage.

You and your business don’t just deserve better when it comes to EOS® reporting; you need it. This is where ERP software comes into play.

This guide will serve as your handbook to understanding how proper EOS® reporting using ERP software can fundamentally improve every facet of your business, and how to get to the reporting promise land.

Here’s what we’ll cover:

What is EOS®?

EOS® is a set of business management tools and processes designed to help entrepreneurs and leadership teams run their businesses more effectively. It’s a framework introduced by Gino Wickman in his book “Traction: Get a Grip on Your Business.” The guiding principle of EOS® lies in the idea that at the core of every business, regardless of the industry, is human energy. EOS® is all about providing structure for how that human energy should work together to achieve alignment, effective management, and foster a culture of accountability.

EOS® consists of a set of 6 key components to break down the intricacies of business. These key components include:

  1. Vision: Clearly defining the long-term vision for the organization, including its core values, purpose, and long-term goals.
  2. People: Ensuring that the organization has the right people in the right seats and that they share the company’s values.
  3. Data: Implementing a system for collecting and analyzing data to make informed decisions.
  4. Process: Developing and documenting the core processes that drive the business.
  5. Traction: Establishing a set of short-term goals and action plans to execute the vision and move the organization forward.
  6. Issues: Creating a process for identifying and solving issues in the organization.

Each of these key principles works towards the goal of getting the 5 core components of your business — finance, operations, customer service, sales and marketing, and product delivery — to work together seamlessly. EOS® helps them speak the same language and work towards the same business goals.

EOS and the 5 Core Business Functions

The success of any business can essentially be boiled down to the efficiency, productivity, and alignment of your 5 core business functions: finance, operations, customer service, sales and marketing, and product delivery.

The harmony and collective productivity among these functions creates a well-rounded business ecosystem. Finance supports operational stability and strategic planning, while sales and marketing drive revenue and market presence. Operations and product delivery ensure the effective execution of business processes, and customer service maintains positive customer relationships. The interdependence of these functions underscores their collective importance in achieving organizational success, customer satisfaction, and long-term viability in a competitive market.

EOS® enhances accountability, improves communication, and fosters a more organized and efficient operation. Applying EOS® to the 5 core functions of your business can result in a multitude of organization-wide benefits:

Finance

By providing a clear and compelling vision, EOS® helps finance teams align their strategies with the overall goals of the organization. The emphasis on data-driven decision-making ensures that financial decisions are informed by accurate and timely information. This clarity in financial objectives, coupled with the EOS® commitment to process improvement, enables finance teams to streamline operations, enhance efficiency, and contribute to the overall financial health of the company.

Operations

EOS® brings a structured approach to operations by focusing on process documentation and improvement. The system encourages teams to identify and resolve operational issues systematically, leading to increased efficiency and smoother workflows. The emphasis on establishing and communicating a clear vision helps align operational efforts with the broader goals of the organization. The EOS® framework’s Rock concept, setting short-term priorities, provides operations teams with a tangible roadmap, ensuring that their efforts contribute directly to the company’s strategic objectives. The EOS® approach fosters a culture of continuous improvement within the operations function, driving increased productivity and effectiveness.

Customer Service

For customer service teams, EOS® provides a guiding light in the form of a clearly defined vision and core values. This ensures that customer interactions align with the overall mission of the organization. The EOS® framework’s focus on issue resolution is particularly beneficial in addressing customer concerns promptly and effectively. By incorporating customer-centric values into the organization’s DNA, EOS® helps customer service teams understand and meet the evolving needs of their client base, fostering long-term customer loyalty and satisfaction.

Sales and Marketing

EOS® influences sales and marketing functions by aligning them with the company’s vision and values. The clear vision established by EOS® guides the development of marketing strategies, ensuring they resonate with the organization’s overall direction. The concept of setting short-term priorities (Rocks) helps sales and marketing teams focus on key objectives, driving more targeted and effective campaigns. The EOS® framework’s emphasis on data-driven decision-making also supports these functions, allowing sales and marketing teams to analyze performance metrics and refine their strategies for optimal results.

Product Delivery

In the realm of product delivery, EOS® has a substantial impact on optimizing processes and fostering cross-functional collaboration. The focus on process improvement encourages teams involved in product development and delivery to streamline workflows, reduce inefficiencies, and enhance overall operational effectiveness. The EOS® commitment to issue resolution ensures that challenges in product delivery are systematically identified and addressed. The framework’s emphasis on a clear vision and values promotes collaboration among different functions, creating a cohesive and efficient environment for product development and delivery teams to thrive.

It is evident that applying EOS® to your business is beneficial for all — not just for one or two departments. However, initial implementation of EOS® to your business and reporting on the framework are two drastically different feats. While EOS® focuses on the human-centric elements of business, you need the technology and tools to support it and report it.

How Should I Be Reporting EOS®?

Imagine running your business is like sailing a ship — if you’re the captain, you need a tool to tell you where you are, where you’re headed, and if you need to adjust course. EOS reporting needs to be like your high-tech, hyper-accurate, and data-driven GPS… it’s not just numbers, charts, and spreadsheets, it’s about having a dashboard that gives you the full picture of the facts of your business, so you aren’t charting a path forward just based on gut feelings and an outdated map.

The Fall of the Excel Empire

When it comes to reporting EOS, Excel can be a bit of a headache. Though it has long been a business go-to, if you have ever tried to do complicated or long-term reporting in Excel, you’ve likely run into the following issues:

Real-Time Accuracy

Reporting is all about staying in the now, but Excel just can’t keep up with the need for up-to-the-minute information. Manually updating data is a hassle, and errors can slip in, posing risks when it comes to the accuracy of your data.

Scalability

Excel is not equipped to handle big datasets and more complex reporting needs, which are necessary elements of reporting software as your business begins to grow.

Centralization, Collaboration, and Security

Data integrity risks are prevalent due to formula errors, version control challenges, and the potential for unauthorized access, raising concerns about the accuracy and security of data — especially when multiple people are collaborating on the same document. Additionally, the dependency on individual skills for Excel proficiency poses a risk, as organizations may face difficulties if key personnel are unavailable.

ERP: Your New Reporting Go-To

Imagine waving goodbye to these Excel headaches and bringing in an ERP system. Real-time data integration? Check. Scalability? Check. Advanced reporting and analysis tools? Check. Implementing an ERP system is like leaving behind those uncertain gut feelings and outdated maps in favor of the supercharged, high-tech, data-driven GPS dashboard; ready to chart a course for the future. With an ERP system in place, you’ll reap benefits such as:

Real-Time Accuracy

ERP systems keep your EOS scorecards up to date by providing real-time data integration, ensuring you always have the latest and most accurate information without the delays of manual updates in Excel.

Scalability & Performance

As your business grows, ERP systems scale effortlessly, handling large datasets efficiently and preventing the performance hiccups that Excel might face with complex reporting needs.

Centralized Security & Storage

ERP systems centralize your data, eliminating version control headaches and offering a secure environment with tailored access controls. This means only authorized individuals get their hands on your EOS data.

Efficient Automation

ERP systems automate business processes, cutting down on manual data entry and manipulation. Your EOS scorecards can be automatically updated based on real-time transactions, reducing errors and improving overall efficiency.

Advanced Reporting & Collaboration

Enjoy advanced reporting tools beyond Excel’s capabilities, with ERP systems offering sophisticated visualizations and in-depth data analyses. Built-in collaboration features ensure real-time teamwork, letting your team work on EOS scorecards efficiently and maintain a clear audit trail.

What Should an EOS Dashboard Look Like?

Example 1: Dashboard for the CFO of a social impact organization:

Example 2: Dashboard for the CEO of a manufacturing company:

Example 3: Dashboard for an Executive of a financial services company

How can I implement a cohesive EOS® dashboard for my business?

At Oasis Solutions our goal is to help you implement software that enhances efficiency and increases productivity of your business. We also know that when it comes to software integration, your business has its own unique needs; there is no one-size-fits-all approach with us. When you work with us, we use our Oasis Analysis framework to:

  1. Identify critical operational
  2. Consult on process improvement
  3. Develop a plan of approach
  4. Deliver valuable results 

For most organizations, the opportunity to change business management software comes once a decade. We realize there’s often only one chance to make it count. At Oasis we’re not just technology implementers; we understand EOS unlike other partners. Our team is equipped with a deep understanding of EOS, ensuring that our ERP implementations (for NetSuite and Sage) are not just tools, but catalysts for aligning your company’s vision, traction, and health.

350+

Years combined experience among our knowledgeable consultants

600+

Clients across 40 states

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Help Desk Support overall satisfaction rate

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Years putting the people and the process first

About Oasis Solutions

Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner providing business management software solutions to small and mid-sized businesses throughout mid-America. We have offices located in Louisville and Lexington, KY, TN, and NC, and serve clients throughout the United States.

We don’t just sell software. We are passionate about understanding your company’s processes and committed to your success and reputation long after the go-live date. As industry experts, we possess a profound understanding of the software and the knowledge and skills to best tailor your implementations to your individual business needs.

Book a Call with our sales team:

Christian Arias

NetSuite Account Executive
+1 (502) 289-1985 | carias@oasisky.com

Jeff Jenkins

Sage Account Executive
+1 (502) 610-5001 | jjenkins@oasisky.com

Contact Oasis Solutions:
Phone: 502.429.6902
Email: sales@oasisky.com